Data scientists come in numerous flavors with various qualities that may suit various kinds of companies relying upon the sorts of issues or projects
Data Scientists have consistently been around – it is only that nobody realized that the work that these individuals are doing is called data science. Data Science as a field has emerged distinctly over the recent few years yet individuals have been working in the data science field as analysts, mathematicians,learning and actuarial scientists, business analytic practitioners, digital analytic consultants, quality analysts and spatial data scientists. Individuals working under these jobs are well furnished
World Consulting Group via World Consulting Group https://ift.tt/2T4QE7Y #WCG
How To Treat Your Customers Like Humans: 13 Tips For Startups https://ift.tt/2RaMavX
Treat Them As You Would Like To Be Treated
The best rule of thumb is to treat your client the way you would like to be treated. The size of the company is not relevant — a one-man shop or a national brand — without happy customers, no business can sustain itself in the long run. Don’t complicate it; use your personal experiences as your guide. – Kamyar Shah, World Consulting Group
The post How To Treat Your Customers Like Humans: 13 Tips For Startups first appeared on Kamyar Shah.https://kamyarshah.com #SMBConsultants
15 Steps To Take When A Company’s Profits Plummet https://ift.tt/2Z8B9iZ
The single most important action should be understanding the reason behind the nosedive. Though it sounds elementary, it is surprising how many stakeholders jump to action without knowing what the proper action needs to be. Don’t panic – use qualitative and quantitative methods. The time to take action is after you are sure you have found the issue(s). – Kamyar Shah, World Consulting Group
16 Top Tips For Building Company Culture From Scratch https://ift.tt/32ULvnG
Define Your Wants And Needs
Defining your wants and needs is by far the most significant step that should supersede any other. Without a clear outline of the “what, when, and how,” every other action taken is either meaningless or destined to fail. This should be followed by leading by example — don’t ask your team to do something you wouldn’t do yourselves. – Kamyar Shah, World Consulting Group
The post 16 Top Tips For Building Company Culture From Scratch first appeared on Kamyar Shah.https://kamyarshah.com #SMBConsultants
Giving Feedback? 15 Ways To Keep It Constructive https://ift.tt/35ckVcn
Remember What You Can Control
The only true difference is the perception of the recipient. One can choose to utilize it or choose to take it personally. We have no control over how someone communicates or their motives. However, we can choose what we get out of the communication. – Kamyar Shah, World Consulting Group
15 Key Qualities That Define An ‘Agile’ Leader https://ift.tt/2ZboPyn
The concept of an “agile leader” is an unfortunate subcategorization that is both vague and conceptually already covered in servant leadership. Agility, in terms of adaptability in decision making as well as process management, has and will be one of the cornerstones of time tested business practices that have been successfully utilized for decades. – Kamyar Shah, World Consulting Group
Feeling Negative? 16 Ways To Boost Your Optimism https://ift.tt/321DqOU
Treat Your State Of Mind As a Symptom
A negative or positive state of mind is a symptom, not the cause, and should be treated as such. The underlying cause is a matter of world view. Do you choose to see failures as learning opportunities as opposed to a negative incident? That view will determine how you process said incidents. – Kamyar Shah, World Consulting Group
15 Effective Strategies For Increasing Productivity Without Adding Stress https://ift.tt/31ZjAUb
Refine Skills And Practices
Stress in a productivity context is a moot point because it is a symptom of other issues, including time and task management skills, prioritization, and perception. Stress in this setting is almost always addressable via refinement of skills and practices that are readily and publicly available. – Kamyar Shah, World Consulting Group
The post 15 Effective Strategies For Increasing Productivity Without Adding Stress first appeared on Kamyar Shah.https://kamyarshah.com #SMBConsultants
Communication: Mindful and Effective Ways to Keep Everyone Informed https://ift.tt/3h6t6Ka
Some companies operated on a need-to-know basis. And certainly, in some situations and industries, this may be a necessary position to take with respect to sharing information within a company. However, in most instances, transparency within a company pays off in the long-term.
The goal of this article is to discuss Communication: Mindful and Effective Ways to Keep Everyone Informed. Trust within an organization is built upon many factors and behaviors by leaders. Communication is consistently found to be one of the most important leadership qualities cited by employees in employee engagement surveys. In addition, the way in which a company communicates with its customers and the general public is becoming increasingly critical to a company’s competitive advantage.
The Strategic Plan Linkage
Any company wishing to survive will likely have a strategic plan. This plan becomes a guiding reference point for an organization’s communication strategy. The Strategic Plan will contain a guidepost by which your communications strategy (internal and external) will want to be linked to. Factors that should be considered for communication that is related to your strategic plan may include (but not be limited to):
Steps to Building your Communication Plan
To ensure that the quality of research is beneficial to your organization you will want to consider who should conduct the research. Whomever you choose to conduct your research should have experience in setting up the type of research you are looking to have completed.
Types of Communication
A variety of communications methods exist in ensuring that employees and customers are kept properly informed on a timely basis and at the detail level necessary. Following are various methods for consideration (realizing that many of these may seem obvious):
What all Communications Should Have
As you develop your communications for employees, customers, or the general public it is helpful to have a framework to ensure that you are meeting the needs of your audience.
The Seven Cs of Communication was introduced in 1952 by Scott M. Cutlip in “Effective Public Relations”. These parameters/expectations should be considered as you build any communication – even though the original list was built in the context of public relations. Mr. Cutlip’s original list was:
It is safe to add the following Cs to the review process of your communications:
We hope that as you build your communication strategy that the previous thought starters and considerations help you to best communicate with your employees, customers, and the public to build long-term trusting relationships that result in exceptional engagement.
Employee Growth: Providing a Rewarding Environment for Your People https://ift.tt/2CDGHJS
At the core of a company’s success is the knowledge held by its employees. Providing a culture that nurtures increased employee growth through knowledge acquisition can prove to be one of the greatest returns on investment and organization can make.
The goal of this article is to discuss Employee Growth: Providing a Rewarding Environment for Your People. The following initiatives can make up the components of growth that so many employees seek.
What is considered employee growth?
Growth for an employee can be as individualistic as each employee. We each are seeking a specific experience that is personal to us. Companies that work to understand our individual needs and support this growth will benefit from the improved engagement that we exhibit and the knowledge that we are able to leverage.
Finding the Individual Activity best suited for each employee
One of the best ways of identifying the activity that may most benefit an employee is to engage the individual employee in a dialogue about growth. The following are a sample of:
The preceding list may appear intimidating. The key takeaway is that there are a variety of options available to each employee.
Following are some key steps that managers can take as your company works to improve the growth of your employees:
Choosing to invest in your employee’s growth will yield short-term and long-term benefits that will improve your company’s bottom line. A legion of appreciative and loyal employees who eagerly invest back into their company is an eventual outcomehttps://kamyarshah.com #SMBConsultants
Research: Gather Your Facts for Better Decision Making https://ift.tt/390fWLR
Research is often undervalued in a company as leaders rely on their own experiences, their knowledge set, and possibly the knowledge and experiences of others. Surprisingly this can prove to be a limited amount of knowledge and insights when compared to the breadth of information that exists on nearly any subject matter.
The goal of this article is to discuss Research: Gather Your Facts for Better Decision Making. A company’s success is greatly impacted by the effectiveness of the decisions it makes. And while it is important to be efficient (aka, expedient) in your decision making it is just as important to make sure you have done your research to consider all of the facts and options that may be available to you.
Research versus Analytical Decision-Making
Research is very closely tied to analytical decision-making. Both are based on gathering as much information as possible. Research findings oftentimes play into analytical decision-making. Rather than consider them as two whole separate activities it is suggested that both be used to complement each other.
Getting Good at Research
Getting good at research requires several activities that when executed upon will result in more decisions being supported by research findings (and where necessary, analysis to understand the research).
The dictionary.com definition defines research as the diligent and systematic inquiry or investigation into a subject in order to discover or revise facts, theories, applications, etc.
When conducting research you will need to consider your research design (how you plan to answer the question or problem you are faced with) and the research method(s) you choose to execute this plan.
Depending upon your company’s business model you may engage in the usage of different types of research methods for solving or understanding different types of problems. The research methodologies are quite varied and it is helpful to have a general understanding of the various types of research you may use (descriptions are the author’s interpretation of commonly used definitions):
Preparing to Conduct Your Research
Numerous steps should be taken as you build the research muscle of your organization
To ensure that the quality of research is beneficial to your organization you will want to consider who should conduct the research. Whomever you choose to conduct your research should have experience in setting up the type of research you are looking to have completed.
Your Research Process
Each research effort may vary somewhat in the approach based on the methodology used, however, most will contain most of the following steps:
Building an expectation of research-based decision-making will take time and effort. Once incorporated into your culture you can expect that initiatives will be well thought out with various options considered and positioned for optimal success.https://kamyarshah.com #SMBConsultants
Your P&L: Where to Focus https://ift.tt/2WnKCkZ
The quick death of any young company is often the lack of focus on the right areas of their profit and loss (P&L) statement. Established companies can likely get away with a lack of focus and oversight for a while, but lack of attention to the details will eventually have negative impacts.
The goal of this article is to discuss Your P&L: Where to Focus. Since every company is so diverse we will keep this discussion high level to generate thought starters. Most leaders have some level of understanding of a P&L, though what is sometimes lacking is the diligence of how to monitor a P&L to spot issues and trends.
Major Financial Statements
Financial statements and reporting follow accounting and financial standards established by the Financial Accounting Standards Board (FASB) that are in-line with generally accepted accounting principles (GAAP). There are four major areas of reporting that the company’s financial statements fall into:
Each of the financial statements has various key performance indicators (KPI’s) that help to monitor the performance of key measurements within the various statements. These KPIs have various levers that drive the KPIs performance. It is the focus on the levers and KPIs that often distinguishes the best-performing companies from the rest.
Steps to Understanding, Monitoring, and Controlling Your P&L
The success of your business will be highly dependent on the quality of your focus as an organization on understanding, monitoring, and controlling your P&L.
Understanding the P&L
P&Ls may vary in appearance but a typical P&L will contain performance broken down in summary format by categories such as (GAAP will influence the look of a company’s P&L):
As you are analyzing and reporting on your P&L you will want leaders to understand the following key ratios:
Monitoring the P&L
Diligently monitoring your P&L will involve ensuring the following is present:
Controlling the P&L
Closely tied to monitoring are the following activities which if regularly executed upon will result in continuous learning about opportunities for improvement to your company’s performance.
Building a culture of financial acumen builds a foundation of repeatable success. Building this culture needs to start early and have continually nurturing to sustain its effectiveness.https://kamyarshah.com #SMBConsultants
Business Process Improvement: Identifying What Needs to be Fixed https://ift.tt/3j1gHZw
Regardless of the age or size of your organization, it is likely you have one too many business processes that need to be improved. Identifying these areas of your business that need to be improved can prove to be difficult. Though in some cases it might be very apparent what needs to be changed. Finding and fixing business processes that are not as efficient and effective as they could be will prove to be a key component of the success of your company.
The goal of this article is to discuss Business Process Improvement: Identifying What Needs to be Fixed. The following insights will help companies who are committed to rooting out inefficient and ineffective processes within their organization.
Business Process Improvement (BPI) Defined
Business processes exist in every company and are either internal in nature, externally focused on customers, or a hybrid impacting internal personnel and external customers in the same process.
Thus business process improvement (BPI) is the exercise that a management team undertakes to improve the efficiency, effectiveness, accuracy, or satisfaction of a process that impacts employees or customers and when adjusted improves the KPIs identified for the process. Various tools and techniques are used to analyze the business process and identify areas of opportunity.
Since business processes develop and change over time it is worth assessing the departments within an organization to identify the key business processes that impact employees and customers.
When identifying business processes it is helpful to notate the time and costs that are involved in fulfilling the business process. This will help to prioritize which business processes can yield the greatest savings if improved.
Getting started on identifying a business process that needs to be improved
The following are some general considerations that should be given when beginning to identify business processes that may need improvement:
Models to Assist:
There are many ways to analyze your business and processes when conducting a business process improvement. The following are some brief descriptions of techniques you may consider using once you have identified potential processes needing improvement.
Business Process Improvement: Eliminating Waste to Add Value
The goal of your analysis should be to identify any was factors that do not add any value to your employees or customers. Examples to think about are:
Waste: Wasteful activities are found throughout systems and some examples are (but not limited to):
Value: Value is often measured in the eyes of the beholder. Thus, a business process may work for some customers and not for others. A key consideration is in determining what is most needed/desired by the targeted customer base, is it:
The success of your BPI efforts is contingent on how well you communicate your effort and training in the requirements you have for the system. Outlined below are some typical features you may wish to assess vendors against.
Implementing business process improvements (BPIs) can lead to some of your greatest cost-saving or revenue-generating improvements. Applying a disciplined approach that includes assessing your areas of opportunity, analyzing your processes, and developing an implementation plan will lead to the successful implementation of transformational changes that will impact your organization in positive ways for years to come.https://kamyarshah.com #SMBConsultants
Project Management: An Integral Component to Company Success https://ift.tt/3iZAd8R
Every company has numerous projects occurring at any given time. Core project management skills are necessary to ensure that projects are run efficiently and effectively. Project management has been around for centuries in various forms. As a discipline, it gained in importance in 1968 when the Project Management Institute (PMI) was formed to provide guidelines and insights on proper project management.
The goal of this article is to discuss Project Management: An Integral Component to Company Success. Ensuring the utilization of key project management guidelines will help to ensure the success of projects and the resulting success of the business.
Project Management Professionals
The Project Management Institute (PMI) is the gold-standard of guidance on properly running projects. This article will outline some of the key guidance that is provided by PMI in the PMBOK Guide: A Guide to the Project Management Body of Knowledge – Sixth Edition
Your company may not require a certified Project Management Professional (PMP®) each of your projects, however, it is helpful to ensure that the people you do have running projects have at least been exposed to some of the fundamentals of project management.
The person who is identified as the project manager for a particular project will have the responsibility to lead the team of individuals that will be working together to achieve the project objectives. This person will need to be effective at building relationships and communicating with the various stakeholders involved in a project (those on the team and those who are not). Each project manager should possess an appropriate level of the following skills to meet the needs of the project size:
Larger and more complicated projects will necessitate an increasing level of skills and experience in each of these areas.
A Project Management Framework:
There are several factors that should be in place to ensure that your company has the framework to enable proper project management, which will include:
Grouping of Project Management Activities
The sixth edition of A Guide to the Project Management Body of Knowledge (PMBOK® Guide) outlines the five groupings that project management activities will occur in. These are important to understand as it helps a project manager associate the various activities with. The Project Management Process Groups are defined as follows by the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition, Project Management Institute Inc., 2017, page 25:
Project Management Knowledge Areas
The Project Management Knowledge Areas contain all of the various steps and activities that commonly occur throughout the life of the project. Each of these knowledge areas can be organized additionally into the Process Group in which they occur. A google search of “project management knowledge areas by process groups” will provide numerous resources that are available on this subject.
Each Project Management Knowledge Area has anywhere from three to seven activity groups that each contain specific actions that are always grouped into either
A unique characteristic of the knowledge area activity groupings is that often-times activities are occurring simultaneously, it is not a solely linear process. That is why good project management skills are developed over time and ultimately may be unique to the types of projects and protocols within a specific company.
It will benefit project managers to also become familiar with the various knowledge areas of project management which are defined as:
As you build and improve your project management capability within your organization you may wish to consider the following:
Improving your efficiency and effectiveness at project management is an area that can greatly improve your ability to execute your strategic plan, deliver value to your stakeholders, and improve the profitability of your company.https://kamyarshah.com #SMBConsultants
PMO: Getting Your Project Management Office Started https://ift.tt/2CrRG9k
An emerging trend over the past 10-20 years (certainly in the information technology areas of a company) is to implement project management (PMO) office to help companies deliver on strategic plans. Project management has been around for centuries in various forms. As a discipline, it gained in importance in 1968 when the Project Management Institute (PMI) was formed to provide guidelines and insights on proper project management. PMOs have become more commonplace in large companies as the need to formalize practices is necessary to improve the efficiency and effectiveness of project management.
The goal of this article is to discuss PMO: Getting Your Project Management Office Started. Insights will be reviewed that will help you prepare your organization for the implementation of your project management office.
Types of Project Management Office (PMO) Structure
The Project Management Institute (PMI) outlines three different PMO structures typically found in organizations in their book the PMBOK Guide: A Guide to the Project Management Body of Knowledge – Sixth Edition.
Early on in your PMO efforts, you will want to decide the type of structure you want for your PMO:
Your decision on the structure will have varying effects on various stakeholders throughout the organization.
Project Management Office First Steps:
The following stakeholders should be considered at the beginning of your efforts:
A critical component of a successful project management office (PMO) structure is a Project Portfolio Management (PPM) platform which also contains the capability to manage projects. PPM platforms come in a variety of sizes and styles and can range from ~$100,000 to over $1,000,000 per year. Understanding the needs of your project managers and other stakeholders will help you select the right system that meets your needs at an optimal cost. It is recommended that a formalized request for proposal (RFP) be conducted which includes the following considerations for the platform.
Platform Features and Functionality
Project Planning and Project Management
Resource Management and Demand Planning
Additional steps will be critical to the implementation of your PMO
You will find that the implementation of a Project Management Office (PMO) will prove to be one of the most effective means for to improve the execution of your projects and initiatives in reaching your company’s strategic goals.https://kamyarshah.com #SMBConsultants
Analytical Decisions: A Great Place to Start https://ift.tt/32gZ1TR
We live in a world overflowing with data. As a result company decisions no longer need to rely solely on the “gut” of the leaders, or opinions of the outspoken.
The goal of this article is to discuss Analytical Decisions: A Great Place to Start. Thoughts will be shared on how you can approach incorporating data-based decision making into your company culture that will actually help you to better compete based on analytics.
At the heart of any company wishing to get better at Analytical Decisions is the DELT2A2 framework which has its origins in the work by Tom H Davenport. The following highlights the key components that companies should address:
It begins with identifying the Data that will be leveraged to provide insights into the areas of opportunity and where the business should be focused. In many instances, data may not exist and the company needs to find ways to gather data, which can then be turned into information to be analyzed, which can then be turned into insights.
It is critical that all departments across the Enterprise are coordinating well to ensure resources related to analytics (people and tools) are being properly coordinated. Most companies or divisions that choose to compete on analytics have their employees who perform analysis and reporting in a centralized support function to leverage talent, provide cross-training and backup, and provide for growth opportunities.
Any company choosing to compete on analytics will need senior-level Leadership commitment, without this support the proper culture will not flourish and data-supported decision making will not be adhered to.
The organization must have processes in place to Target the initiatives with the best opportunities so that resources can be focused and prioritized where we have the highest potential. A governance process must be in place to ensure all initiatives (where possible) are supported by analytics.
Securing the proper Technology tools to run the analysis needed is foundational to the success of competing on analytics.
Resourcing the right Analyst (depth and breadth), and ensuring their continued growth is a cornerstone to a successful analytics implementation. It is critical that a company identify the proper level of analytical skills needed to conduct the types of analysis that are needed. Not every situation requires an individual with a PhD in mathematics.
Finally, the company must assess the various types of Analysis Methods that it should be utilized to compete in their marketplace.
Analytical decision-making is one of four styles of decision making typically used by leaders. The other styles are directive, conceptual, and behavioral. In addition, consultative and consensus may also be used.
Steps to incorporating analytical decisions into your business
Numerous steps are involved to incorporating analytical decision making into your business practices and culture:
As computers become even more powerful, as data continues to proliferate, and as automation continues to advance it will become even more critical for companies to incorporate analytic decisions into their critical initiatives and day-to-day operations.https://kamyarshah.com #SMBConsultants
Customer Experience: It is Not Just About Satisfaction https://ift.tt/3fppv9t
Customer Experience has grown beyond a customer’s satisfaction with your product or service. The best companies view Customer Experience as the end experience that a customer has with the company throughout the various touchpoints.
The goal of this article is to discuss Customer Experience: It Is Not Just About Satisfaction. The following are some areas that should be considered when addressing the various touchpoints that a customer has with your company
Customer Experience: Everyone in your organization plays a role
Many people in an organization believe that if they do not interact directly with the customer that they do not affect the customer experience. This is not true and can be dangerous to your company’s success.
Areas of Influence:
When thinking about Customer Experience be sure to include the following:
A variety of methods exist to get a complete view of how your customers view their experience. Each of these should be considered as you build your plans for improving your Customer Experience positioning.
Customer Experience Skills:
A person’s tendencies to be customer service oriented often are learned at a very young age. When looking to build the customer experience culture in your company the following should be considered:
Making customers happy and providing them the best customer experience possible results in rewards beyond their immediate satisfaction. Having the best customer experience will help to solidify loyalty from your customer base that helps you improve and grow your business.https://kamyarshah.com #SMBConsultants
Strategy Planning: What Every Leader Should Know https://ift.tt/2Wbv5VA
Whether you lead a team of a couple of people, a department with 25 people, a division with hundreds of employees, or an organization with thousands of individuals you are going to want to acquire some key skills when it comes to strategy. Having a formal understanding of strategy and how to utilize various methodologies will have a direct impact on the success of your team and organization.
The following are some of the high-level considerations that should be given to strategy planning within your organization.
Strategy: It’s Everyone’s Job
A strategy is typically let by the senior leaders within an organization. Larger companies may even have a senior executive with a role focused on Strategic Management. Others may reserve strategy responsibilities to a Senior Leader who has other responsibilities. Regardless, any organization should work to develop a culture of strategic accountability for all leaders. This commitment and focus should originate with the leader of the organization.
Annual Planning Cycle:
It will not matter how competent you or your team members are at the various methods/models of strategy if you do not have a rigid planning process around your strategy activities that considers:
Strategy Methods and Models:
Hundreds of books and resources are available on various methods and models that are utilized in strategic planning. The list that follows is a sample of methods and models that should be considered for utilization by an organization. It is recommended that a broad mix of individuals (departments and levels) be a consultant when utilizing any of these methods or models.
A strategy is a learned skill. Companies often overlook the benefit that can be derived by investing in strategy skill development for their key leadership. It is important to invest time in each of the following to build a culture of strategy within your leadership ranks
Improving your Strategy Planning is a multi-year effort that once fully deployed will transform your organization and the results you achieve.https://kamyarshah.com #SMBConsultants
16 Ways Leaders Can Get Comfortable With Not Having All The Answers https://ift.tt/2JWUlIC
Admit You Don’t Know, But Resolve To Find Out
Say it with me: “I don’t know. I will get back to you on this.” This particular phrase is the best friend of any true leader. It is an absurd assumption that someone knows it all. This is also a good way to gauge a new team or team member: If, in a meeting, anyone has all the answers, it should be considered suspicious. – Kamyar Shah, World Consulting Group
Avoid Making These 14 Critical Mistakes When Promoting Yourself Online https://ift.tt/2UZ4tGW
One of the rather repeated mistakes in self-promotion is “overselling.” Self-promotion is one of those propositions that fall in the “under-promise and over-deliver” category. Additionally, it is substantially more desirable for the results to be evaluated and praised by others. Hence leading to less “self” and more “promotion” that can’t be doubted or second-guessed. – Kamyar Shah, World Consulting Group
Want To Develop Internal Talent? 13 Strategies For Creating Your Future Leaders https://ift.tt/3baOewl
Take A Long-Term View
Talent development is a matter of taking the long-term view with the matching resources and patience. Be it in education or the real-world, cultivating human capital in a dynamic and comprehensive way requires appropriate time and resources. Too often companies either lack the vision or the resources to implement consistent education, mentoring and period evaluation, which leads to failure. – Kamyar Shah, World Consulting Group
15 Ways To Build Better Co-Worker Relationships For A More Positive Workplace https://ift.tt/34plcX0
If the intent is to have a long-term “fix,” there is really only one sure way: be genuine. There is a mutual self-interest on both sides of the relationship. Your co-worker is likely to be just as interested in a relationship that will help their career as you are. Start by asking them how you can help with their work and career goals, which will lead to the same question from your perspective. – Kamyar Shah, World Consulting Group
15 Coaches Share Their Top Advice On Creating Multiple Revenue Streams For Your Business https://ift.tt/3aXq3RG
Ask If It’s Viable Right Now
It is not really hard to create additional revenue in most businesses. The real question is if it is feasible or does it interfere with any other aspect of the existing business model? Is the timing correct? Will it cannibalize existing revenue streams? Once those and similar questions are answered, additional revenue streams can be explored and implemented. – Kamyar Shah, World Consulting Group
Seven Things Every Business Should Avoid When Using Crowdfunding https://ift.tt/2JRkzfz
Not Being Honest About Concept And Needs
Crowdfunding is no different than any other business relationship: folks trusting you and investing money in you and your business. Hence it is important to be authentic—be honest about your concept and needs, be honest about intentions and, most importantly, maintain consistent channels of communication. All those actions will lead to trust, which in turn is helpful if anything goes awry. – Kamyar Shah, World Consulting Group
13 Mistakes Business Owners Make When Trying To Differentiate Their Company https://ift.tt/2RIh7Z5
Always Comparing To Others
Though product and services comparison may work, it is a short-sighted approach. Comparison in a crowded market may, in some cases, even be harmful by providing additional exposure for competitors. A more sustainable approach, however, is a combination of providing education and creating a customer-centric organization. These organic differentiations are long-term and not subject to fads. – Kamyar Shah, World Consulting Group